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| Frequently Asked Questions |
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- Are my Online Orders Secure?
Online ordering using our shopping cart is secure and safe.
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- Do you have a catalog?
At this time we do not offer a printed catalog. We are always updating our product line and adding more great favors and keepsakes. Our website is our catalog and will continue to keep growing.
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- How will I know when my Order has been Recieved?
Once we recieve your order, we will send you an email confirmation, confirming your purchase and total within 48 hours.
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- What is the Policy on Returns?
We are confident in the high quality products offered on the site. However, if you order a generic, non-personalized product and are not 100% satisfied with it, you may return it in it's original packaging for a refund within 10 business days. If your order is personalized or custom made for you in any way there is no refund or exchange. Edibles may not be returned.
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- Do you ship Internationally?
At this time we only ship within the Continental US and Canada.
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- How should favors be stored before the big day?
Favors should be stored in a cool-dry place away from the sun. They of course, should be treated with care and handled gently!
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- When will I receive my order?
It will take three to five business days after receipt of your order to fulfill it, and please allow adequate time for shipping. Personalization may take an additional 3-5 business days.
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- Do you offer your products wholesale?
Our product line is offered retail only.
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- What are your payment options?
We accept Visa, Mastercard and Discover credit cards.
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- How will I know if an item is out of stock or backordered?
We will contact you via e-mail within 48 hours of your purchase. You can also email us at taylormadeweddingfavors@hotmail.com with any questions that you may have before you place your order.
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Check out our
BRAND NEW
BABY PAGE!!
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